Healthcare Case Study

Problem and Setting
A non-profit community hospital was experiencing substantial turnover across many of their positions. They turned to PsyMetrics for help.

Strategy
PsyMetrics worked closely with hospital management to identify reasons for the turnover and determined that part of the problem was a lack of skills and behavioral testing to identify top talent. Through an extensive job analysis process a test battery including job-relevant PsyMetrics’ scales was created. This test battery was included in the hospital’s selection process going forward.

Conclusion
Once they implemented the PsyMetrics assessments, they experienced a significant reduction in turnover across the board. This led to tremendous cost savings by reducing interview and training costs and also resulted in a more productive work staff.

Medical Records: Turnover was reduced by 67% after implementation of Assessments
Imaging & Laboratory: Turnover was reduced by 25% after implementation of Assessments
Nurses & Orderlies: Turnover was reduced by 25% after implementation of Assessments

Use of these assessments significantly increased the
standardization, objectivity, fairness and validity
of the hospital’s selection process.