ASSESS THE CRITICAL SKILLS NEEDED FOR THE
BANKING ENVIRONMENT

Test Overview

The Elite Banking Profile is a general indicator of the individual's ability to perform the basic functions of the most common banking positions (e.g., tellers, customer service). This battery is appropriate for most banking jobs involving customer service and the handling of money.

Measures the Following:


Attention to Detail

The degree to which the individual can quickly and accurately compare two strings of letters and/or numbers much like tasks that involve verifying information. This ability is important for most clerical jobs. It is also appropriate for jobs that require proofing tasks.

Math Skills

The degree to which the individual has a basic understanding of mathematical computation and concepts (e.g., making change, calculating percentages, applying discounts, basic addition, subtraction, division and multiplication). The ability to solve these types of problems has also been related to speed of learning and general problem solving skills. This test is appropriate for jobs requiring knowledge of basic math functions (e.g., cashiers, tellers, basic accounting, payroll, etc.).

Helping Disposition

The degree to which an individual is friendly and is likely to go out of his or her way to assist or help customers and/or co-workers. This characteristic is important for most, if not all, jobs.

Reliability

The degree to which the individual is likely to be dependable, hardworking and conscientious about the quality of their work.

Stress Management

The degree to which the individual is likely to demonstrate patience and stress tolerance during challenging work-related situations. This characteristic is appropriate for jobs requiring interactions with customers, multitasking and jobs in fast paced organizations.

Trustworthiness

The degree to which the individual is likely to be honest and trusting of others. This characteristic is important for most, if not all jobs with special emphasis on cash handling jobs and jobs involving confidential information.

Test Preview

Test Details

  • 120 questions
  • Some Timed Sections (approximately 33 minutes)
  • Expected Behaviors
  • Follow-up Interview Questions
  • Online Administration
  • Immediate Score Report
  • Management Suggestions