PsyMetric's custom approach to talent assessment ensures organizations are only testing for those behaviors and skills that are relevant to the job. This approach increases validity while at the same time reduces test administration time significantly.
PsyMetric's Industrial Psychologists work with you to identify those skills and behavioral characteristics that are required for job success. A test battery is then built by mixing and matching the job relevant scales listed below. Please contact us for more information.
Achievement Drive measures the degree to which the individual is likely to be competitive and driven to be the best. This characteristic is important for jobs where the attainment of established goals and benchmarks are important (e.g., sales jobs). It is also important for jobs where there may be competition within departments or between coworkers and positions where the individual is expected to grow and advance to higher levels within the organization.
15
Untimed (Approximately 3 min.)
Assertiveness measures the degree to which the individual is likely to assert him/herself, speak his/her mind and enjoy taking control or the lead in group situations. This characteristic is important for jobs where a strong personality is a plus (e.g., most sales jobs and managerial positions).
15
Untimed (Approximately 3 min.)
Attendance/Responsibility measures the degree to which the individual is likely to be dependable, stable, takes responsibility for his/her actions and as a result, is not likely to have attendance problems. This characteristic is appropriate for all jobs.
15
Untimed (Approximately 3 min.)
Candidness measures the degree to which the individual is likely to be candid and accurate in his/her responses and is therefore not trying to outsmart the test in an effort to present him/herself in a more favorable light. The results of this scale should be used as a "red flag" to make you aware that some candidates may be trying "fake" the test. For example, if a candidate scores High on the behavioral scales in this assessment and he/she scores Low on Candidness, there is the chance that he was able to elevate his/her scores on the assessment by trying to make him/herself look good. High behavioral scale scores that are accompanied by Low Candidness scores warrants some additional follow-up during the interview or reference checks to confirm the candidate's behavioral scale scores are in line with his/her previous work history.
15
Untimed (Approximately 1 min.)
The Call Center - Customer Relations Scale measures the degree to which the individual is friendly, people-oriented and exhibits excellent interpersonal skills when interacting with customers. This characteristic is important for all call center jobs that involve interacting with customers.
14
Untimed (Approximately 3 min.)
The Call Center - Willingness to Help Scale measures the degree to which the individual is service-oriented and is likely to go out of his/her way to help customers. This characteristic is important for all call center-related jobs that involve interacting with customers.
8
Untimed (Approximately 2 min.)
The Call Center - Stress Management Scale measures the degree to which the individual is likely to demonstrate patience and calmness during times of conflict and pressure at work. This characteristic is appropriate for most jobs within the call center environment.
10
Untimed (Approximately 2 min.)
The Call Center - Team Player Scale measures the degree to which the individual is likely to cooperate in all aspects of his/her work relationships including working in harmony with others to achieve a common goal. This characteristic is important for call center jobs requiring interaction and cooperation among coworkers.
8
Untimed (Approximately 2 min.)
Can-Do Attitude measures the degree to which the individual consistently approaches work duties and projects with a positive attitude. Is always optimistic. Seldom worries and always exhibits a positive demeanor.
10
Untimed (Approximately 2 min.)
Commitment measures the degree to which the individual is mentally tough, has the internal drive to be the best, exhibits a winning attitude and is willing to do what it takes to succeed.
14
Untimed (Approximately 3 min.)
Competitiveness measures the degree to which the individual values winning. The degree to which the individual is not easily satisfied and feels that winning or being the best means everything.
6
Untimed (Approximately 1 min.)
Conscientiousness measures the degree to which the individual can be counted on to be timely and reliable. The degree to which the individual thinks things through, is organized, responsible and achievement driven.
14
Untimed (Approximately 3 min.)
Control measures the degree to which the individual feels he/she is in control during tough situations, is self confident and is not afraid of high pressure situations.
5
Untimed (Approximately 1 min.)
Cooperativeness measures the degree to which the individual is a team player, is willing to sacrifice self for the good of the team, trusts those around him/her and does not engage in conflict with team members or management.
7
Untimed (Approximately 1 min.)
Creativity measures the degree to which the individual is inventive and creative in their thoughts and ideas. This characteristic is important for jobs requiring innovative thinking (e.g., creative positions, marketing, product development and some management jobs).
15
Untimed (Approximately 3 min.)
Customer Care measures the degree to which the individual is friendly, service oriented and builds customer relationships. He/she is likely to go out of his/her way to assist customers.
15
Untimed (Approximately 3 min.)
Dedication measures the degree to which the individual is a hard worker. Takes pride in the quality of his/her work and believes that hard work leads to success.
7
Untimed (Approximately 1 min.)
Drug Free Attitudes measures the degree to which the individual is likely to be free of illegal drug use related problems that will affect his/her work. This characteristic is important for most jobs, but especially those involving the use a machinery or equipment where the safety of the employee and coworkers could be at risk.
15
Untimed (Approximately 3 min.)
Energy measures the degree to which an individual is likely to demonstrate energy, passion and vitality throughout the workday. This characteristic is important for most fast paced jobs and jobs involving multi-tasking.
15
Untimed (Approximately 3 min.)
Extraversion measures the degree to which the individual is likely to be outgoing, sociable and assertive in his/her interactions. This characteristic is important for jobs requiring strong, outgoing personalities and strong social skills (e.g., sales, marketing and some management jobs).
15
Untimed (Approximately 3 min.)
Flexibility measures the degree to which the individual is likely to be able to adapt to change and is more open minded than stubborn. This characteristic is important for fast paced jobs where priorities often shift. It is also important for organizations that are in transition or are expecting changes that will affect work duties and responsibilities.
15
Untimed (Approximately 3 min.)
Good Citizen measures the degree to which the individual is likely to follow company policies and adhere to rules and procedures established by management.
10
Untimed (Approximately 2 min.)
Healthcare - Compassion measures the degree to which the individual is caring and is likely to go out of his/her way to assist patients. This characteristic is important for all healthcare-related jobs.
10
Untimed (Approximately 2 min.)
Healthcare - Patient Relations measures the degree to which the individual is friendly, people-oriented and exhibits excellent interpersonal skills when interacting with patients. This characteristic is important for all healthcare-related jobs.
10
Untimed (Approximately 2 min.)
Healthcare - Stress Tolerance measures the degree to which the individual is likely to demonstrate patience and calmness during times of conflict and pressure at work. This characteristic is appropriate for most jobs within healthcare.
10
Untimed (Approximately 2 min.)
Healthcare -Team Player measures the degree to which the individual is likely to cooperate in all aspects of his/her work relationships including working in harmony with others to achieve a common goal. This characteristic is important for healthcare jobs requiring interaction and cooperation among coworkers.
10
Untimed (Approximately 2 min.)
Helping Disposition measures the degree to which an individual is friendly and is likely to go out of his or her way to assist or help customers and/or co-workers. This characteristic is important for most, if not all, jobs.
15
Untimed (Approximately 3 min.)
Initiative Measures the degree to which the individual attempts to solve problems instead of avoiding them. Isn't afraid to be the first to try something new. Always looks for ways to better self. Actively participates in work projects or meetings instead of sitting back and watching.
9
Untimed (Approximately 2 min.)
Interpersonal Skills measures the degree to which the individual is friendly, people oriented and exhibits excellent interpersonal skills. This characteristic is important for all jobs that involve interacting with customers.
10
Untimed (Approximately 2 min.)
Leadership measures the degree to which the individual has the necessary interest, ability and disposition necessary to perform in a leadership capacity. Leadership is important for jobs that require the management of others and/or the coordination of the work of others to accomplish the organization's goals. Supervisors, managers and team or group leaders need leadership characteristics to be successful.
15
Untimed (Approximately 3 min.)
Kindness measures the degree to which the individual is caring, empathetic and generous towards others.
10
Untimed (Approximately 2 min.)
Situational Judgment Test - Manager consists of attitudinal, behavioral and situational questions aimed at assessing the candidate's ability to problem solve and use appropriate judgment while performing the manager function. The test provides an opportunity to objectively assess the management skills of job candidates. It was developed to identify those applicants best able to handle the daily challenges encountered by most managers and supervisors.
30
Untimed (Approximately 15 min.)
Non Violent Attitudes measures the degree to which the individual is likely to respect others and not engage in aggressive workplace behaviors such as intentionally damaging company property or resorting to physical or verbal threats. While only a small percentage of the workforce is ever involved in incidents involving workplace violence, the high cost of incidents resulting from workplace aggression makes this an appropriate characteristic to measure for most, if not all, jobs.
15
Untimed (Approximately 3 min.)
Open-mindedness measures the degree to which the individual is willing to learn from others and from his/her own mistakes. Is not stubborn. Listens to the needs and advice of others. Is open to new ideas and concepts.
10
Untimed (Approximately 2 min.)
Optimism measures the degree to which the individual consistently approaches work duties and projects with a positive attitude. Is always optimistic. Seldom worries and always exhibits a positive demeanor.
14
Untimed (Approximately 3 min.)
Problem Solving Interest measures the degree to which the individual enjoys working on mentally challenging tasks, enjoys problem solving and utilizes creative thinking when engaged in problem solving activities. Some examples of jobs where this ability would be appropriate would be jobs in product development, marketing or research oriented jobs. Also, jobs that require creativity in decision making or problem solving or jobs that require coming up with enhancements to current processes and procedures.
15
Untimed (Approximately 3 min.)
Reliability measures the degree to which the individual is likely to be dependable, hardworking and conscientious about the quality of his/her work. This characteristic is appropriate for all jobs.
15
Untimed (Approximately 3 min.)
Rules Compliance measures the degree to which the individual is likely to follow company policies and adhere to rules and procedures established by management. This characteristic is appropriate for most, if not all jobs, with special emphasis on jobs requiring much trust (e.g., bank teller, cashier) and positions of authority (security guards, police officers).
15
Untimed (Approximately 3 min.)
Safety measures the degree to which the individual is likely to follow company safety rules and procedures, and is cautious and vigilant about avoiding workplace accidents. These characteristics are appropriate for jobs that involve the use of equipment (e.g., tools, forklifts, machinery), including jobs in warehouse, production, assembly and other light industrial settings.. This characteristic is important for most, if not all, light industrial and manufacturing environments.
15
Untimed (Approximately 3 min.)
Situational Judgment Test - Sales consists of attitudinal, behavioral and situational questions aimed at assessing the candidate's ability to problem solve and use appropriate judgment while performing the sales function. The test is a general indicator of the individual's ability to persuade prospects and existing customers to purchase specific products and/or services.
30
Untimed (Approximately 15 min.)
Self Confidence measures the degree to which the individual is likely to be self assured, is not overly affected by what others think of him/her, and is confident in his/her decisions and actions. This characteristic is important for jobs that require independent thought, a self-starter attitude, sales and management.
15
Untimed (Approximately 3 min.)
Self Control measures the degree to which the individual remains calm and in control during stressful, high-pressure situations.
10
Untimed (Approximately 2 min.)
The Situational Judgment Test - Service consists of attitudinal, behavioral and situational questions aimed at assessing the candidate's ability to problem solve and use appropriate judgment while performing in a service function. The test was developed to assist organizations in identifying those who have a strong service orientation, meaning individuals who possess and demonstrate those skills necessary for providing excellent service.
30
Untimed (Approximately 15 min.)
Service measures the degree to which the individual is service-oriented and is likely to go out of his/her way to help customers. This characteristic is important for all jobs that require providing excellent customer service.
10
Untimed (Approximately 2 min.)
Stress Management measures the degree to which the individual is likely to demonstrate patience and stress tolerance during times of conflict with customers, coworkers and other stressful work-related situations. This characteristic is appropriate for jobs requiring interactions with customers, multi tasking and jobs in fast paced organizations to name a few examples.
15
Untimed (Approximately 3 min.)
Situational Judgment Test - Supervisor consists of attitudinal, behavioral and situational questions aimed at assessing the candidate's ability to problem solve and use appropriate judgment while performing the supervisory function. The test is designed to help your business succeed by identifying those individuals with strong supervisory skills, as well as identifying potential areas for development among your management staff.
30
Untimed (Approximately 15 min.)
Supervision measures the degree to which the individual has the ability and disposition to motivate others, relate well to employees, create a sense of unity among staff, and maintain high levels of employee satisfaction. Supervision skills are important for jobs that require overseeing and managing others.
15
Untimed (Approximately 3 min.)
Team Care measures the degree to which the individual is likely to be flexible and compromising in all aspects of his or her work relationships, including working cooperatively with coworkers and customers.
10
Untimed (Approximately 2 min.)
Team Player measures the degree to which the individual is likely to cooperate in all aspects of his/her work relationships including working in harmony with others to achieve a common goal. This characteristic is important for jobs requiring interaction and cooperation among coworkers.
15
Untimed (Approximately 3 min.)
Situational Judgment Test - Teams consists of attitudinal, behavioral and situational questions aimed at assessing the candidate's ability to problem solve and use appropriate judgment in team environments. The test is designed to help identify those individuals who are more likely to be productive in work environments where teamwork is critical for success.
30
Untimed (Approximately 15 min.)
Trustworthiness measures the degree to which the individual is likely to be honest and trusting of others. This characteristic is important for most, if not all jobs with special emphasis on cash handling jobs and jobs involving confidential or sensitive information.
15
Untimed (Approximately 3 min.)
Work Ethic measures the degree to which the individual is likely to be hardworking, reliable, dedicated and punctual. He/she is conscientious, organized and plans ahead.
10
Untimed (Approximately 3 min.)
Assembly/Spatial Reasoning measures the degree to which the individual can look at a diagram depicting various disassembled parts and then mentally assemble them to match an already assembled object. This ability is important for jobs requiring reading and understanding assembly diagrams and jobs requiring spatial recognition.
15
10 minutes
Attention to Detail measures the degree to which the individual can quickly and accurately compare two strings of letters and/or numbers much like tasks that involve verifying information. This ability is important for most clerical jobs. It is also appropriate for jobs that require proofing tasks.
20
4 minutes
Cognitive Ability is a general indicator of the individual's ability to think quickly and solve problems. It is also a valid predictor of an individual's training potential. This assessment is appropriate for all jobs where training success, problem solving and overall thinking skills are important for job success.
40
12 minutes
The Inspection score measures the degree to which an individual can quickly and accurately find errors, defects, and/or dissimilarities when comparing two or more objects. This ability is important for most jobs that require inspecting products for errors and/or jobs requiring attention to small visual details.
15
4 minutes
Language Skills measures the degree to which the individual can quickly and accurately identify errors in word usage, punctuation, spelling and capitalization. This ability is important for most clerical positions, particularly positions requiring writing and/or proofing.
20
5 minutes
Light Industrial Math measures the degree to which this individual has the ability to learn quickly, problem solve and understand basic mathematical concepts. This ability is appropriate for most, if not all, jobs.
20
10 minutes
Math Skills measures a basic understanding of mathematical computation and concepts (e.g., making change, calculating percentages, applying discounts, basic addition, subtraction, division and multiplication). The ability to solve these types of problems has also been related to speed of learning and general problem solving skills. This test is appropriate for jobs requiring knowledge of basic math functions (e.g., cashiers, tellers, basic accounting, payroll, etc.).
20
10 minutes
Reasoning measures the degree to which this individual has the ability to learn quickly, problem solve and understand basic mathematical concepts. This ability is appropriate for most, if not all, jobs.
20
8 minutes
Tables measures the degree to which the individual can quickly and accurately refer to information presented in the form of a table and answer questions related to that information. This characteristic is appropriate for jobs requiring looking up information on computer screens, spreadsheets or charts. Most clerical jobs require some degree of this ability.
20
10 minutes